I went to Graham with my Mum who was full of anxiety as her hearing loss makes her feel vulnerable. I couldn’t recommend them highly enough. Graham and Anne are kind, professional and very patient. I found the aftercare to be exceptional. Graham is there to help. He answered all her questions and listened to all her concern, in short, he does his job with obvious compassion and is an integral part to my Mum being able to get on with your new improved life.